Big top casino September 2019

We have updated our list of Big top casino for June 2019. We always looking to find some new big top casino. And now we are working closely with many of the biggest online casinos and have done this in many years, so to put together a top list with the best online casinos are something we know how to do. But these days when its many thousands of internet casinos and many of them are really good, it’s could be a hard competition between the casinos to come up in our Big top casino list. Every month we are putting together a top list with the best Big top casino and the casinos that are in this list are some of the top brands that you can expect to give you a great experience when you playing at this casinos. They are giving top bonuses and the best casino free spins offer that you can find online at the moment. Some of the casinos also giving away no deposit bonuses to a new customer on sign up, this kind of bonuses are good to use if you are not really sure if you want to spend your own money in this new casino.

If you are looking for big top casino then you have come to the right place, below in the top list you find some of the best big top casinos, this is just a taste of some of the casinos what we promote on our site, if you go to our list with all welcome bonuses you will find over 500 online casinos, and we are updating the casino list every month with new online casinos, so visit us regularly to stay tuned with the best big top casinos.

Top List for the best Big top no deposit casino September 2019

CasinoBonusBonus codeVisit
Fansbet Casino
40 bonus spins on BerryBurst without wager req upon registration, No deposit bonus - Visit
T&C Apply

New customers only. You are only allowed to participate if you are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher). T&Cs apply. Play responsibly. BeGambleAware.

7Casino
7 bonus spins upon registration, No deposit bonus - Visit
T&C Apply

New UK & Canadian customers only. 7 Free Spins on registration once verified, available on selected games. No deposit required. 3-day expiry on Free Spins. Withdrawal fees apply. NO wagering requirements and NO maximum win. Full T&Cs apply. BeGambleAware.

LVbet Casino
30 LVSpins on sign up, No deposit bonus - Visit
T&C Apply

18+ New customers only. Bonus funds are valid for 3 days. Wager req: 35x. T&C's apply. Play responsibly. BeGambleAware.

Dr Slot Casino
Up to 20 bonus spins on sign up, No deposit bonus - Visit
T&C Apply

18+. New players only. No deposit required. Up to 20 locked free spins on sign up, usable on Fire and Gold only. Expires 7 days after registration. All winnings paid as bonus credit. Bonus credit has x40 wagering requirement. Max withdrawal without depositing is £50. You may withdraw the funds in your cashable credit account. T&Cs apply. BeGambleAware.org

Yeti Casino
23 bonus spins on Starburst or Joker Pro upon registration, No deposit bonus - Visit
T&C Apply

New customers only, min deposit £10, wagering 60x for refund bonus, max bet £5 with bonus funds. Free Spins bonus has x40 wagering. 23 free spins on registration (max withdrawal is £100). 100% refund bonus up to £111 + 77 spins on 1st deposit. No max cash out on deposit offers. Welcome bonus excluded for players depositing with Ecopayz, Skrill or Neteller. Full T&Cs apply. BeGambleAware.

Mr Spin Casino
50 bonus spins upon registration, No deposit bonus - Visit
T&C Apply

18+ New players only. Up to 50 (20p) free spins on for Reel Royalty. Winnings paid as bonus credit with 20x wagering requirement. 7 days expiry. Max withdrawal from bonus winnings £50. T&Cs apply, BeGambleAware.org

Trada Casino
10 bonus spins on Wolf Gold on sign up with no wager req, No deposit bonus - Visit
T&C Apply

18+ New registration will receive 10 spins on Wolf Gold worth 0.25 per spin. There is no wagering attached to this bonus. The maximum withdrawal after wagering is £/€20, the remeaning balaces will be forfeited. A deposit is required to activate a payments method, this will be refunded in addition to your winnings. Full T&Cs apply. BeGambleAware.

Pocket Win Casino
10£ bonus upon registration, No deposit bonus - Visit
T&C Apply

18+ New players only. Up to £10 bonus credit available via Feature Game. Expires 7 days after registration. Max withdrawal from bonus winnings £50. 40x wagering requirement. T&Cs apply, BeGambleAware.org

LeoVegas
20 bonus spins on Book of Dead upon registration, No deposit bonus - Visit
T&C Apply

New eligible UK players only. Select Casino offer on sign-up. Spins must be claimed on "My Offers" page within 14 days of sign-up. Spins for Book of Dead game only and have a £0.10 value each; expire 7 days from claim. 35x wagering on eligible slots before winnings are converted to cash. Play Responsibly. 18+ begambleaware.org. T&Cs apply.

Dunder Casino
20 bonus spins on Book of Dead upon registration, No deposit bonus - Visit
T&C Apply

18+. Min deposit £20. 1st dep 100% up to £100. Then 50 spins in Book of Dead per day for 2 days after first dep. 20 spins in Book of Dead upon registration. Max bonus bet £5. Wagering: 30x on bonus spins, 60x on 1st dep bonus. Game weighting and T&Cs apply. BeGambleAware.

Top List for Big top casino in September 2019

CasinoBonusBonus codeVisit
Jonny Jackpot Casino
100% up to 1000£ in bonus + 100 bonus spins on Starburst, 1st deposit bonus - Visit
T&C Apply

18+. New players only. One offer per player. Max bonus bet £5 Min deposit £10 100% deposit match bonus up to £1,000 plus 100 bonus spins on Starburst only. Bonus funds must be used within 30 days and bonus spins within 7 days. Spins winnings credited as bonus. Bonus funds separate to Cash funds, and are subject to 35x wagering and withdrawal requirements. Terms Apply. BeGambleAware.org.

Chilli Casino
100% up to 150£ in bonus + 10 bonus spins, 1st deposit bonus - Visit
T&C Apply

18+ New Customers only. 100% Match Bonus up to £150 on 1st deposit + 10 Free Spins. 50x wagering. Game Weightings apply. Max bet 10% of Bonus up to £2.50. Max win £2,000. 7-day expiry on Bonus. 1 Free Spin for every £1 deposited, up to 20; on each of next 7 deposits made within 14 days of 1st. Free Spins on selected games. No wagering requirements on Free Spins. No Neteller/Skrill. Min deposit £10. Deposit/Withdrawal fees apply. Full T&Cs apply. BeGambleAware.

Casino Gods
100% up to 300£ in bonus + 300 bonus spins, 1st deposit bonus - Visit
T&C Apply

18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 30 Spins on pre-selected games will be credited instantly + then 30 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Full T&Cs apply. BeGambleAware.

Deluxino Casino
Exclusive Deposit £5, Get 5£ in bonus + 5 bonus spins without wager req, 1st deposit bonus 5BONUS Visit
T&C Apply

First-time depositors only (18+ UK exc NI). Min. Deposit £5. Max Bonus £5 & 5 Free Spins on a game of our choice. To withdraw games bonus & related winnings, wager 60x the amount of the bonus. Free Spins Winnings will be capped at £0.50 and credited to your real money balance. Free Spins expire after 7 days. Promo code: 5BONUS. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Valid from 02.09.2019. BeGambleAware.

888 Casino
100% up to 100£ in bonus, 1st deposit bonus Welcome1 Visit
T&C Apply

No Deposit Offer: New players only • £88 is granted in FreePlay (FP) • FP must be claimed within 48 hrs of receiving the email and expires after 14 days • FP wins are credited as bonus and capped at £15, exc. JP win • Welcome Bonus Package: £20 min deposit • 1st deposit immediate 100% up to £100 bonus • 2nd -5th deposits must be done and wagered 3 times within 7 days of the 1st deposit, to receive 30% up to £350 bonus per deposit • Bonus wins are capped at £500 • To withdraw bonus & related wins, wager 30 x (bonus amount) within 90 days • Wagering req. vary by game • This offer may not be combined with any other offer • Withdrawal restrictions & full T&Cs apply: No Deposit Offer terms & Welcome Bonus Package terms apply.

Spela Casino
100% up to 200£ in bonus + 100 bonus spins, 1st deposit bonus - Visit
T&C Apply

18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 20 Spins on Starburst games will be credited instantly + then 20 per day for 4 days. Free Spins valid for 24 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Full T&Cs apply - www.begambleaware.org

Slotnite
100% up to 250£ in bonus + 100 bonus spins, 1st deposit bonus - Visit
T&C Apply

18+. New players only. One offer per player. Min Dep £10. Max bonus bet £5. 1st Dep offer is 100% up to £250 + 100 Bonus spins on Aloha Cluster Pays. Spins expire after 10 days, funds after 30 days. Bonus funds separate to Cash. Wager Req of 35x Deposit + Bonus apply. Terms Apply. BeGambleAware.org

Power Slots Casino
100% up to 100£ in bonus + 15 bonus spins no wager, 1st deposit bonus 15TF Visit
T&C Apply

18+ New Players Only. Wagering occurs from real balance first. 50X wagering the bonus or any winnings generated from free spins. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 days / Free spins valid for 7 days from issue. Max conversion: 3 times the bonus amount or from free spins: £/$/€20. Full Terms Apply. Play responsibly. BeGambleAware.

Dream Palace Casino
Exclusive 200% up to 200£ in bonus, 1st deposit bonus DP200 Visit
T&C Apply

18+ New players only. Wagering occurs from real balance first. 50x wagering the bonus, contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 Days from issue. Max conversion: 5 times the bonus amount. Full Terms Apply. Play responsibly. BeGambleAware.

Play Ojo Casino
50 bonus spins + 30 exclusive bonus spins all with zero wagering, 1st deposit bonus - Visit
T&C Apply

18+ First time depositors only. Min deposit is £10. 50 Free Spins on Book of Dead. Spin Value: £0.10. After your first deposit you may claim your 30 Extra Free Spins by visiting the Kicker Section. No min withdrawal. This offer cannot be used in conjunction with any other offer. This offer is only available for specific players that have been selected by PlayOJO. If you have arrived on this page not via the designated offer via PlayOJO you will not be eligible for the offer. OJO’s Rewards and Game Play policy applies. BeGambleAware.

Big Top the Casino

Targeting mostly players from the UK, Big Top Casino was launched in 2015 under the ownership of Daub Alderney Limited. The site is focused on slots and bingo games, welcoming the new members with bonus cash on the first three deposit. If you classify yourself as a player with bigger appetites, Big Top Casino may not be what you need, but there are other casinos managed by the same operator, such as Spin and Win or King Jack Casino, with a more diverse gaming offer.

About the Operator

Daub Alderney Limited is a gaming company that develops, runs, and markets multiple online slots and bingo platforms. Daub Alderney also manages social gaming and commercial gambling sites through partnerships with other operators, and their portfolio includes Give Back Bingo, Magical Vegas, Lucky Pants Bingo, Kitty Bingo, etc. At the moment, Daub Alderney has over 25% share of the entire UK bingo market.
The company operates as a part of the Stride Gaming Group, one of the industry’s leading operators, founded in February of 2012. The Group entered the market with Spin and Win, the first bingo site powered by the Stride’s proprietary platform. The team in charge of Stride Gaming’s operations, led by the Chief Executive Officer Eitan Boyd and Chief Operating Officer Darren Sims, has been in the industry for years and possesses a vast joint experience. The duo has successfully carried out the sale of the company’s two bingo sites to 888 Holdings between in 2007-2010. The first site is the renowned Dragonfish platform and you probably know the second one (sold at the time for £60M) as Wink Bingo.

From the year of their inception, Stride Gaming Group successfully completed the following acquisitions, launching a few bingo sites along the way:

  • September 2012 – launched Kitty Bingo
  • January 2013 – launched Lucky Pants Bingo
  • July 2015 – acquired InfiApps, an international mobile social gaming company
  • September 2015 – acquired Jackpot Liner, Jackpot Café, and King Jackpot from Table Top Entertainment
  • August 2016 – acquired 8Ball Games, Tarco Assets, and Netboost Media. This project alone has increased the Groups UK bingo market share from 5% to 10%.
  • May 2017 – launched B2B division Stride Together
  • November 2017 – acquired the 51% stake in Passion Gaming (Indian online gaming company).

In 2016, Stride Gaming was the WhichBingo Awards Winner, and in 2018, the Group was named Bingo Operator of the Year at the GIA (Gaming intelligence Awards).

Gaming Licences

Big Top Casino and the site’s owner are under the direct supervision of the UK Gambling Commission (UKGC) and Alderney Gambling Control Commission (AGCC).

The UKGC licence allows the operator to host gambling software and provides remote bingo/casino gaming services in the UK, while AGCC covers the markets outside the UK borders.

UKGC is known for its relentless persecution of those that are not fully in line with the AML (anti-money laundering) guidelines. Recently, the regulator decided to tighten the noose around all those who are not following the regulation to the T, but Daub Alderney Limited has managed to get away with a warning and a £7.1M fine. The company was issued with a warning, and according to the licence review performed by the Commission, the operator was made aware of the inadequately implemented social responsibility and AML regulations, resulting in an increased risk of money laundering.

The UKGC also confirmed that the operator took the matter seriously and has taken appropriate actions to resolve the outstanding issues. Considering the fact that there are those who lost their gaming licences in the process, it is safe to assume that Daub Alderney’s omissions are not beyond repair. .

Registration

Creating a new account at Big Top Casino is a simple and hassle-free process, and although the one-click registration option is not available, the entire procedure should not take more a minute. Before signing up and depositing, you will be able to use the Preview option and review to rules, betting limits, and bonus features of a limited selection of games – 3 Dragons, Lucky Leprechaun, Incan Beauty, Wild Lion, Venice Dreams, Wizard of Orbs, etc.

Once you are ready to commit, you can proceed to the registration page, enter your personal details, phone number, and select the preferred channel that the casino will use to send promotional notifications.

The process is completed once you confirm that you accept the operator’s Terms & Conditions, which will immediately take you to the Deposit or Browse Games page. You are not required to immediately fund your cashier – instead, you can explore the offer or customize your account under the Settings menu. There, you will find the option to turn off the audio, enable loyalty reward, set up the Reality Check features, etc. Personal gaming history can also be tracked, and the lists of previous gameplay rounds, redeemed bonuses, and played games can be generated according to the specified date.

Games and Software

As already mentioned, Big Top Casino offers only two types of games, slots and bingo. The slots are divided into the following categories:

 

New – 16 slots, including Poseidon’s Reign, Paws of Fortune, The 3 Pantidos, and Lost City of Atlantis
Recommended – 9 games, two of which are Reel Bingo variants (Mighty Zeus and Lucky Leprechaun)
Most Played – category with the top-ranking games, such as Romancing the Nile and 3 Dragons.

New – 16 slots, including Poseidon’s Reign, Paws of Fortune, The 3 Pantidos, and Lost City of Atlantis
Recommended – 9 games, two of which are Reel Bingo variants (Mighty Zeus and Lucky Leprechaun)
Most Played – category with the top-ranking games, such as Romancing the Nile and 3 Dragons.

Reel Bingo – a total of 6 games, one of which (Gladiator Gold) can be fully unlocked only after the first deposit clears
Progressive – all games in this category are available to the depositing members only.

The casino is powered by Microgaming and offers games by NetEnt, WMS Gaming, and IGT.

 Bingo rooms can also be accessed after you fund your casino account and download the software. Apart from the funded Big Top bingo rooms, the casino also features free bingo, Daily Network Bingo Games with £250 – £2,500 prizes, and bingo tournaments.

Downloading the Big Top Casino software couldn’t be easier; to initiate the installation process, go to the FAQ>Getting Started page, where a quick link to the installation instructions will lead you to the relevant section.
After selecting the Play Games Now green tab, the software will be downloaded to your device – click on the “keep” option and follow the set-up instructions. The account can be created either online or after you install the software on your desktop.

Big Top Casino Mobile

Big Top Casino is fully compatible with mobile devices, however, there is no Big Top mobile app. To load the site, just launch it from your mobile device browser (Android, Windows, and iOS), and select the “Add to Home Screen” option. After that, you can access your Big Top Casino account in no more than a single tap. Bingo games should be downloaded, but only the desktop version software exists.

Restricted Territories and Limitations

Big Top Casino accepts players from the United Kingdom, Guernsey, Jersey, and the Isle of Man. The list of restricted territories is miles long and includes the United States of America, Australia, Russia, China, South Africa, Saudi Arabia, Portugal, Norway, New Zealand, Netherlands, Malta, Sweden, Singapore, Switzerland, Germany, Spain, France, Finland, Denmark, and many others.

Privacy and Responsible Gambling Policies

By completing the registration process and submitting your personal details, you authorize the company to save and use your data for the following purposes: account updates, authentication, verification, enable withdrawals, communication, upgrading the client’s status, marketing analysis, monitor user activity, prevent fraudulent activities…Legal guidelines and laws related to consumer protection prevent the operators to share the members’ personal info, but in some cases, this is inevitable. Big Top Casino has a clear data sharing policy which is subject to EU General Data Protection Regulation (GDPR). The following circumstances allow the operator to disclose your data to the third party:

  • Promotions and advertising
  • Payment processing
  • Research and data analysis
  • Audits
  • Legal proceedings
  • Law Enforcement processes, etc

Big Top Casino is also obliged to operate in accordance with responsible gaming principles. On their Responsible Gaming page, the members will be able to find contact details for BeGambleAware, and GamCare, problem gambling support networks. The parental control instructions and links to Netnanny and Cyberpatrol (block software) are provided on the same page.

If you are ready for a break from online gambling, Big Top Casino will enable you to use the self-exclusion option. Upon your request, the casino will freeze your account for 6 months, and during that period you will not be able to access it. This is a so-called cooling-off period, and you can skip it altogether requesting an immediate deactivation.
Alternatively, you can place your account on hold for 24 hours, 48 hours, 7 days or 6 weeks.

Security

Financial transactions between the members and Big Top Casino visitors are protected by the SSL-encryption technology (128-Bit). According to the operator, their payment processing system is quite sophisticated, and no problems have been recorded so far.

Dormancy

The casino has the right to close an inactive account or remove the funds from an account that has not been used for a certain time period. In some cases, the operator is even entitled to deactivate an account without stating the reason. There is no precise explanation on the site as to what constitutes a dormant account – it is simply stated that the players who have not placed their first deposit will have their real money and Bonus Bucks balance withdrawn from the account (this refers to the Bonus Bucks awarded in sign up and any winnings generated from the bonus cash). There are no references as to what will happen with inactive funded accounts or if maintenance fees will be deducted after a certain inactivity period.

Promotions

New Big Top casino member will be able to claim 10 Free Bonus Bucks on sign up, before even placing the first deposit.
Bonus Bucks are actually special Big Top Casino currency which the players can collect via the casino’s short-term promotions, or simply by wagering on their favourite games. The Bonus Bucks can then be exchanged for real money or used for betting.

The main advantage of Bonus Bucks is that they are free from wagering requirements; once collected that can be converted (conversion rates will be applied) and instantly withdrawn.

One minor inconvenience is that Bonus Bucks cannot be used on all slots available at Big Top Bingo. Only the ones appropriately labelled can be played with BBs:

  • Wild Lion
  • Fluffy Friends
  • Deep Sea Dollars
  • Rainbow Phoenix
  • Dragon Warriors
  • Incan Beauty

If, however, you download Bingo software, you will be able to use the BBs for purchasing bingo tickets.
The conversion rate is determined by your status. Newbies are not able to exchange the BBS while those on higher membership levels can convert the BBs according to the following table:
Bronze/Silver/Gold:
50BB – £1
100BB – £2.50
200BB – £6.50
500BB – £25

Platinum/Diamond members can exchange their BBs at a significantly higher VIP conversion rate which will be provided by your dedicated account manager.

The actual conversion process is extremely simple and all you need to do is log into your account, go to the cashier and select “Convert BBs to Cash” option. The maximum that can be converted per transaction is 500BB and after every conversion, the balance will return to zero. This means that if you have 130BB and you decide to convert 100BB, the remaining 30BB will be forfeit.

After 30 days of inactivity, any remaining BBs will be automatically removed from your account.
Up to 300BB can be claimed on your first 3 deposits and the qualifying amount is £30. The bonus is free from wagering requirements and winnings generated from the bonus money are paid out as BBs. All games are eligible, except for the progressive slots and games with Reel Bingo and Chilli Feature.

Bingo players can win £1,400 cash prize in Big Top Casino 90-Ball and 75-ball bingo rooms every day or join weekly competitions and tourneys.

Should you decide to download Big Top Casino software, the casino will award you £20, which will be loaded on your account as soon as you install the software and register. After that, the minimum deposit is £10.

Deposits

Big Top only accepts deposits in GBP, and the casino cashier can be funded via MasterCard, Maestro, Visa, Visa Delta, Solo, Switch Cards, PayPal, and Neteller. Every time you place a deposit, a small cashback percentage will be added to your account, provided that your total BBs + real money balance is less than £5. The deposit processing time is instant, and the money will usually be available seconds after you approve the transaction. On rare occasions, it may take up to 15 minutes for the money to settle on your casino account. In case of any issues, try contacting your bank and approving the transaction that way. Alternatively, you can email security@PCI.bigtopcasino.co.uk


The deposits are held in the Quistclose Trust account that meets the UKGC legal and safety requirements. In other words, the players’ funds are protected and ready to be refunded in case of insolvency.

Withdrawals

The minimum withdrawal is £20 and if you want to request less than that, you will need to contact security@PCI.bigtopcasino.co.uk

To initiate the payout, click on the cashier tab and proceed according to the instructions. Players outside the UK who submitted deposits via MasterCard can request the funds to be directed to Visa, Solo, Switch, Neteller, or Maestro. If you select Neteller, the account registration details will have to be forwarded to security@PCI.bigtopcasino.co.uk.

KYC Procedure

Just like most online casinos, Big Top will carry out the standard KYC procedure and request a proof of your identity for any withdrawal that exceeds £1,500. Additional verifications will be performed if you want to withdraw via a method that’s different from the one used for your last deposit. Certain deposit or withdrawal amounts will also trigger additional authentication procedures. Under the circumstances, the following documents should be attached to your withdrawal request:

  • A copy of the credit card linked to the casino account, front and bac
  • Proof of address, such as utility bill, bank statement,
  • Copy of your driving licence or a passport
All of these documents can be either scanned and emailed or faxed to 0203 100 5244 The pending time is around 24 hours and once released, the funds will be settled in a up to 7 business days, depending on the selected method:
  • Payments released to MasterCard, Visa, Solo, Maestro, and Switch: 3-5 business days + processing time
  • Neteller: the money will be settled in 24 hours, otherwise the casino will 10% to your withdrawal.
  • Wire Transfers: between 5 and 7 business days
It should be underlined that any incorrectly submitted details can prolong the processing time. The withdrawals are not limited, which indicates that even the progressive jackpots will be paid out in full.

Customer Support

Pretty much everything you need to know will be explained in detail under the Terms & Conditions or on Big Top Casino FAQ page which features the following sections:

  • Getting Started
  • Playing the Game
  • Banking
  • Neteller
  • Security

If you are still not able to find what you are looking for, you can contact Big Top Casino English speaking customer support team. To talk to a representative, click on the live chat button, enter your personal details (name, username, and email address), and select the appropriate topic from the drop-down menu. Registered members should log into their account prior to contacting the client service representative.

Self-exclusion can be requested over the phone:
080 823 86051 – toll-free
020 37941409 – landline

Big Top Casino visitors who do not have an active account can send an email to feedback@bigtopcasino.co.uk
To inquire about taking a break and placing your account on a short-term hold (up to 6 weeks), get in touch with the representative via 24/7 live chat or send an email to info@bigtopcasino.co.uk

Questions with regards to the affiliate program should be forwarded to manager@bingoreward.co.uk
Emails inquiries are usually addressed within 24 hours, while live chat questions will be responded almost instantly. The representatives are extremely efficient, and the entire conversation will be recorded so that you can print and file it.

Finally, if you are a bingo or slot rookie, elaborate tutorials and rules are offered under the FAQ, Terms & Conditions, and Contact Us page. New bingo players will be particularly pleased with the Bingo Tutorial section, where the whole process is carefully laid out – from chat room decorum to bingo ticket purchasing procedure, winning patterns, and platform customization.

Complaints

Complaints can be submitted to feedback@bigtopcasino.co.uk (with “Complaint” as the email subject), via chat, or phone. The customer support will acknowledge the issue in 24 hours and forward you the copy of the Complaints Policy (if requested).

After the investigation, members who are not happy with the provided solution can go ahead and escalate the complaint to the Big Top Casino management team. The matter should be resolved in approximately 8 weeks, and the outcome will conclude the internal procedure.

The next step is a dispute, handled by eCOGRA, the operator’s Alternative Dispute Resolution provider. The service is free of charge and the contact details, together with the link to the adjudication form, are provided by the customer support team.

There is also an option to file a complaint via the European Dispute Resolution platform, while the players from outside the United Kingdom must turn to the Alderney Gambling Control Commission. Complaints
Complaints can be submitted to feedback@bigtopcasino.co.uk (with “Complaint” as the email subject), via chat, or phone. The customer support will acknowledge the issue in 24 hours and forward you the copy of the Complaints Policy (if requested).

After the investigation, members who are not happy with the provided solution can go ahead and escalate the complaint to the Big Top Casino management team. The matter should be resolved in approximately 8 weeks, and the outcome will conclude the internal procedure.
The next step is a dispute, handled by eCOGRA, the operator’s Alternative Dispute Resolution provider. The service is free of charge and the contact details, together with the link to the adjudication form, are provided by the customer support team.

There is also an option to file a complaint via the European Dispute Resolution platform, while the players from outside the United Kingdom must turn to the Alderney Gambling Control Commission.

Pros

  • 24/7 customer support team with multiple communication channels – email, phone, and live chat
  • Licensed by the UKGC, one of the highest regulatory authorities in the industry
  • Extensive bingo tutorial
  • Fast processing time
  • VIP memberships and Bonus Bucks loyalty program with bonus cash awarded on activity
  • Free bingo games
  • Up to 300 bonus cash on first three deposit and 10 no-deposit Bonus Cash on sign up
  • Cons

    • An extremely long list of restricted territories
    • Restricted selection of games that can be played with Bonus Cash
    • Same BBs conversion rate for the Bronze, Silver, and Gold account holders
    • Every BBs conversion resets the balance to zero
    • If unused, BBs will expire in 30 days
    • No casino and live dealer games

    Big Top Slot

    Big Top is also a video slot with a circus theme (clowns, monkeys.. everything circusy) on the Microgaming software platform.

    To play Big Top Slot you can check out any casino that has games from the Microgaming platform

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