Big top casino

Big top casino April 2021

We have updated our list of Big top casino for April 2021. We always looking to find some new big top casino. And now we are working closely with many of the biggest online casinos and have done this in many years, so to put together a top list with the best online casinos are something we know how to do. But these days when its many thousands of internet casinos and many of them are really good, it’s could be a hard competition between the casinos to come up in our Big top casino list. Every month we are putting together a top list with the best Big top casino and the casinos that are in this list are some of the top brands that you can expect to give you a great experience when you playing at this casinos. They are giving top bonuses and the best casino free spins offer that you can find online at the moment. Some of the casinos also giving away no deposit bonuses to a new customer on sign up, this kind of bonuses are good to use if you are not really sure if you want to spend your own money in this new casino.

If you are looking for big top casino then you have come to the right place, below in the top list you find some of the best big top casinos, this is just a taste of some of the casinos what we promote on our site, if you go to our list with all welcome bonuses you will find over 500 online casinos, and we are updating the casino list every month with new online casinos, so visit us regularly to stay tuned with the best big top casinos.

Top List for the best Big top no deposit casino April 2021

21
21
40x
40x
-
-
Exclusive 21 bonus spins on Book of Dead upon registration, No depsit bonus
Bonus code: -

#ad 18+ Full T&C’s Apply. New UK players Only. 21 Free Spins upon registration. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 20 Spins on pre-selected games will be credited per day for 9 days after qualifying deposit/wager is met. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. E-Wallets excluded. Full T&Cs apply - Play responsibly. 18+ Begambleaware.org

20
20
65x
65x
-
-
20 bonus spins on Starburst upon registration, No deposit bonus
T&C Apply
Bonus code: -

#ad New players only, no deposit required, valid debit card verification required, £8 max win per 10 spins, max bonus conversion £50, 65x wagering requirement, full t&cs apply. Play responsibly. 18+ BeGambleAware.

-
-
£10
£10
50x
50x
£10 bonus upon registration, No deposit bonus
Bonus code: -

#ad No deposit required & new players only. £10 paid as a bonus funds. Claim within 3 days of registration & 7 days expiry. 50x wagering target. £50 max win/withdrawal from bonus. Only bonus stakes qualify & wagering contributions vary. Bingo excluded. Full T&Cs apply. Play responsibly. 18+ BeGambleAware.

-
-
£10
£10
50x
50x
£10 bonus upon registration, No deposit bonus
Bonus code: -

#ad Simply opt in via the My Promotions page after registration to claim. No deposit required, new players only. £10 paid as bonus. Claim within 3 days of registration. 7 day expiry. 50x wagering. £50 max win/withdrawal from bonus. Only bonus stakes qualify & wagering contributions vary, not all games eligible. Full T&Cs apply. 18+ Begambleaware.org

20
20
65x
65x
-
-
20 bonus spins on Irish Pot Luck upon registration, No deposit bonus
T&C Apply
Bonus code: -

#ad New players only, no deposit required, valid debit card verification required, £8 max win per 10 spins, max bonus conversion £50, 65x wagering requirement, full t&cs apply. Play responsibly. 18+ BeGambleAware.

20
20
65x
65x
-
-
20 bonus spins on Chilli Heat upon registration, No deposit bonus
T&C Apply
Bonus code: -

#ad 18+ New players only, no deposit required, valid debit card verification required, £8 max win per 10 spins, max bonus conversion £50, 65x wagering requirement, Full t&cs apply. Play responsibly. 18+ BeGambleAware.

20
20
65x
65x
-
-
20 bonus spins on Starburst upon registration, No deposit bonus
Bonus code: -

#ad New players only, no deposit required, valid debit card verification required, £8 max win per 10 spins, max bonus conversion £50, 65x wagering requirement, full t&cs apply. Play responsibly. 18+ BeGambleAware.

100
100
40x
40x
-
-
100 bonus spins upon registration, No deposit bonus
Bonus code: -

#ad 18+. New players only. Available via Feature Game. Free spins (18p) locked to The Spinfather. Expires 7 days after registration. Winnings paid as bonus credit (40x WR). Max withdrawal from bonus winnings is £50. T&Cs apply, Play responsibly. 18+ BeGambleAware.org

23
23
40x
40x
-
-
23 bonus spins on Starburst or Joker Pro upon registration, No deposit bonus
Bonus code: -

#ad New customers only, min deposit £10, wagering 60x for refund bonus, max bet £5 with bonus funds. Free Spins bonus has x40 wagering. 23 free spins on registration (max withdrawal is £100). 100% refund bonus up to £111 + 77 spins on 1st deposit. No max cash out on deposit offers. Welcome bonus excluded for players depositing with Ecopayz, Skrill or Neteller. Full T&Cs apply. BeGambleAware.

50
50
20x
20x
-
-
50 bonus spins upon registration, No deposit bonus
Bonus code: -

#ad 18+ New players only. Up to 50 (20p) free spins on for Reel Royalty. Winnings paid as bonus credit with 20x wagering requirement. 7 days expiry. Max withdrawal from bonus winnings £50. T&Cs apply, BeGambleAware.org

Top List for Big top casino in April 2021

500
500
65x
65x
-
-
Spin the Mega Reel to win up to 500 bonus spins on Fluffy Favourites, 1st deposit bonus
T&C Apply
Bonus code: -

#ad New players only, Min deposit £10, Max bonus equal to lifetime deposits (up to £250), 65x wagering requirements and full T&Cs apply. Play responsibly. 18+ BeGambleAware.

300
300
40x
40x
100£
100£
40x
40x
100% up to 100£ in bonus + 300 bonus spins, 1st deposit bonus
Bonus code: -

#ad 18+ Full T&Cs apply new players only. £10 min deposit. £5 max bet using bonus. 60x (40x referred player) wagering applies. bonus valid for 14 days. 30 spins on preselected games will be credited instantly + then 30 per day for 9 days. free spins valid for 72 hours from credit. max free spins winnings £100. ewallets excluded. Play responsibly - www.begambleaware.org

500
500
65x
65x
-
-
Spin the Mega Reel to win up to 500 bonus spins on Chilli Heat, 1st deposit bonus
T&C Apply
Bonus code: -

#ad New players only, Min deposit £10, £8 max win per 10 spins, Max bonus conversion equal to lifetime deposits (up to £250), 65x wagering requirements and full T&Cs apply. 18+ BeGambleAware.

500
500
65x
65x
-
-
Spin the Mega Reel to win up to 500 bonus spins on Starburst, 1st deposit bonus
T&C Apply
Bonus code: -

#ad New players only, Min deposit £10, £8 max win per 10 spins, Max bonus conversion equal to lifetime deposits (up to £250), 65x wagering requirements and full T&Cs apply. BeGambleAware.

20
20
40x
40x
£30
£30
4x
4x
Exclusive £30 Bingo Bonus, 30 Bingo Tickets & 20 Bonus Spins, 1st deposit bonus
T&C Apply
Bonus code: EXCELLENT

#ad First-time depositors only (18+ UK Only - excluding players based in Northern Ireland). Min Deposit £10. Max Offer: £30 Bingo Bonus & 30 Bingo Tickets & 20 Free Spins. Promo code: EXCELLENT. Bingo bonus winnings must be wagered 4x Bingo bonus winnings will be capped at £400+ original bonus amount. Free Bingo tickets winnings are credited as bonus funds and must be wagered 4x. Free Spins winnings are credited as bonus funds and must be wagered 40x. Free bingo tickets and Free Spins are valid for 7 days. Free Spins winnings capped at £2.0 Wagering contribution varies by game. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). Odds of winning vary between players depending on gaming and deposit activity. General withdrawal restrictions & full T&Cs apply. Valid until 31.12.2021. Play responsibly. 18+ BeGambleAware.

-
-
£100
£100
75x
75x
Up to £100 cash on live casino, Welcome bonus
Bonus code: -

#ad New players only across two deposits. Cash rewards have 7 days from registration to opt-in from My Promotions page & each with 7 days wagering. Deposit £10, £25 or £50 & wager 75x. Only cash stakes on live games qualify & wagering contributions vary. Full T&Cs apply. Play responsibly. 18+ BeGambleAware.

500
500
65x
65x
-
-
Spin the Mega Reel to win up to 500 bonus spins, 1st deposit bonus
Bonus code: -

#ad New players only, Min deposit £10, £8 max win per 10 spins, Max bonus conversion equal to lifetime deposits (up to £250), 65x wagering requirements and full T&Cs apply. 18+ BeGambleAware.

10
10
0x
0x
£100
£100
35x
35x
Unlock up to £100 cash & 10 bonus spins without wager req, Welcome bonus
Bonus code: -

#ad New players only across two deposits. Cash rewards: 7 days from registration to opt-in from My Promotions page & each with 7 days wagering. Deposit £10, £25 or £50 & wager 35x. Only cash stakes qualify & wagering contributions vary, bingo excluded. 5 free spins worth £0.10 to be claimed within Book of Dead with each qualifying deposit, 3 day expiry. Full T&Cs apply. Play responsibly. 18+ BeGambleAware.

20
20
30x
30x
£25
£25
30x
30x
100% up to £25 in bonus and 20 Bonus Spins on Book of Dead, 1st deposit bonus
Bonus code: -

#ad 18+. New UK customers only. Opt-in required. 20 Bonus Spins on 'Book of Dead' and 100% Deposit Bonus up to £25 on first deposit. Min deposit £10. 30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus (game weighting applies). Max £5/spin or £0.50/line or £50/round (live casino). 30 days expiry. T&C's Apply. Please gamble responsibly. 18+ www.begambleaware.org

500
500
40x
40x
-
-
Up to 500 bonus spins on your first deposit
Bonus code: NBWELCOME500

#ad New players only, £10+ deposit, no e-wallets/prepaid cards, 50x wagering on Vegas Free Spins, 40x wagering on Casino Free Spins. T&Cs apply. Play responsibly. 18+ BeGambleAware.

Big Top the Casino

Targeting mostly players from the UK, Big Top Casino was launched in 2015 under the ownership of Daub Alderney Limited. The site is focused on slots and bingo games, welcoming the new members with bonus cash on the first three deposit. If you classify yourself as a player with bigger appetites, Big Top Casino may not be what you need, but there are other casinos managed by the same operator, such as Spin and Win or King Jack Casino, with a more diverse gaming offer.

About the Operator

Daub Alderney Limited is a gaming company that develops, runs, and markets multiple online slots and bingo platforms. Daub Alderney also manages social gaming and commercial gambling sites through partnerships with other operators, and their portfolio includes Give Back Bingo, Magical Vegas, Lucky Pants Bingo, Kitty Bingo, etc. At the moment, Daub Alderney has over 25% share of the entire UK bingo market.

The company operates as a part of the Stride Gaming Group, one of the industry’s leading operators, founded in February of 2012. The Group entered the market with Spin and Win, the first bingo site powered by the Stride’s proprietary platform. The team in charge of Stride Gaming’s operations, led by the Chief Executive Officer Eitan Boyd and Chief Operating Officer Darren Sims, has been in the industry for years and possesses a vast joint experience. The duo has successfully carried out the sale of the company’s two bingo sites to 888 Holdings between in 2007-2010. The first site is the renowned Dragonfish platform and you probably know the second one (sold at the time for £60M) as Wink Bingo.From the year of their inception, Stride Gaming Group successfully completed the following acquisitions, launching a few bingo sites along the way:

  • September 2012 – launched Kitty Bingo
  • January 2013 – launched Lucky Pants Bingo
  • July 2015 – acquired InfiApps, an international mobile social gaming company
  • September 2015 – acquired Jackpot Liner, Jackpot Café, and King Jackpot from Table Top Entertainment
  • August 2016 – acquired 8Ball Games, Tarco Assets, and Netboost Media. This project alone has increased the Groups UK bingo market share from 5% to 10%.
  • May 2017 – launched B2B division Stride Together
  • November 2017 – acquired the 51% stake in Passion Gaming (Indian online gaming company).
  • In 2016, Stride Gaming was the WhichBingo Awards Winner, and in 2018, the Group was named Bingo Operator of the Year at the GIA (Gaming intelligence Awards).

    Big top casino

    Gaming Licences

    Big Top Casino and the site’s owner are under the direct supervision of the UK Gambling Commission (UKGC) and Alderney Gambling Control Commission (AGCC).

    The UKGC licence allows the operator to host gambling software and provides remote bingo/casino gaming services in the UK, while AGCC covers the markets outside the UK borders.

    UKGC is known for its relentless persecution of those that are not fully in line with the AML (anti-money laundering) guidelines. Recently, the regulator decided to tighten the noose around all those who are not following the regulation to the T, but Daub Alderney Limited has managed to get away with a warning and a £7.1M fine. The company was issued with a warning, and according to the licence review performed by the Commission, the operator was made aware of the inadequately implemented social responsibility and AML regulations, resulting in an increased risk of money laundering.

    The UKGC also confirmed that the operator took the matter seriously and has taken appropriate actions to resolve the outstanding issues. Considering the fact that there are those who lost their gaming licences in the process, it is safe to assume that Daub Alderney’s omissions are not beyond repair.

    Registration

    Creating a new account at Big Top Casino is a simple and hassle-free process, and although the one-click registration option is not available, the entire procedure should not take more a minute. Before signing up and depositing, you will be able to use the Preview option and review to rules, betting limits, and bonus features of a limited selection of games – 3 Dragons, Lucky Leprechaun, Incan Beauty, Wild Lion, Venice Dreams, Wizard of Orbs, etc.

    Once you are ready to commit, you can proceed to the registration page, enter your personal details, phone number, and select the preferred channel that the casino will use to send promotional notifications.

    The process is completed once you confirm that you accept the operator’s Terms & Conditions, which will immediately take you to the Deposit or Browse Games page. You are not required to immediately fund your cashier – instead, you can explore the offer or customize your account under the Settings menu. There, you will find the option to turn off the audio, enable loyalty reward, set up the Reality Check features, etc. Personal gaming history can also be tracked, and the lists of previous gameplay rounds, redeemed bonuses, and played games can be generated according to the specified date.

    Games and Software

    As already mentioned, Big Top Casino offers only two types of games, slots and bingo. The slots are divided into the following categories:

    Mighty Zeus casino
    • New – 16 slots, including Poseidon’s Reign, Paws of Fortune, The 3 Pantidos, and Lost City of Atlantis
    • Recommended – 9 games, two of which are Reel Bingo variants (Mighty Zeus and Lucky Leprechaun)
    • Most Played – category with the top-ranking games, such as Romancing the Nile and 3 Dragons.
    Mega bingo big top casino

    Reel Bingo – a total of 6 games, one of which (Gladiator Gold) can be fully unlocked only after the first deposit clears Progressive – all games in this category are available to the depositing members only.

    The casino is powered by Microgaming and offers games by NetEnt, WMS Gaming, and IGT.

    Bingo 90 big top casino

    Bingo rooms can also be accessed after you fund your casino account and download the software. Apart from the funded Big Top bingo rooms, the casino also features free bingo, Daily Network Bingo Games with £250 – £2,500 prizes, and bingo tournaments.

    Downloading the Big Top Casino software couldn’t be easier; to initiate the installation process, go to the FAQ>Getting Started page, where a quick link to the installation instructions will lead you to the relevant section.

    After selecting the Play Games Now green tab, the software will be downloaded to your device – click on the “keep” option and follow the set-up instructions. The account can be created either online or after you install the software on your desktop.

    Big Top Casino Mobile

    Big Top Casino is fully compatible with mobile devices, however, there is no Big Top mobile app. To load the site, just launch it from your mobile device browser (Android, Windows, and iOS), and select the “Add to Home Screen” option. After that, you can access your Big Top Casino account in no more than a single tap. Bingo games should be downloaded, but only the desktop version software exists.

    Restricted Territories and Limitations

    Big Top Casino accepts players from the United Kingdom, Guernsey, Jersey, and the Isle of Man. The list of restricted territories is miles long and includes the United States of America, Australia, Russia, China, South Africa, Saudi Arabia, Portugal, Norway, New Zealand, Netherlands, Malta, Sweden, Singapore, Switzerland, Germany, Spain, France, Finland, Denmark, and many others.

    Privacy and Responsible Gambling Policies

    By completing the registration process and submitting your personal details, you authorize the company to save and use your data for the following purposes: account updates, authentication, verification, enable withdrawals, communication, upgrading the client’s status, marketing analysis, monitor user activity, prevent fraudulent activities…Legal guidelines and laws related to consumer protection prevent the operators to share the members’ personal info, but in some cases, this is inevitable. Big Top Casino has a clear data sharing policy which is subject to EU General Data Protection Regulation (GDPR). The following circumstances allow the operator to disclose your data to the third party:

    • Promotions and advertising
    • Payment processing
    • Research and data analysis
    • Audits
    • Legal proceedings
    • Law Enforcement processes, etc

    Big Top Casino is also obliged to operate in accordance with responsible gaming principles. On their Responsible Gaming page, the members will be able to find contact details for BeGambleAware, and GamCare, problem gambling support networks. The parental control instructions and links to Netnanny and Cyberpatrol (block software) are provided on the same page.

    If you are ready for a break from online gambling, Big Top Casino will enable you to use the self-exclusion option. Upon your request, the casino will freeze your account for 6 months, and during that period you will not be able to access it. This is a so-called cooling-off period, and you can skip it altogether requesting an immediate deactivation. Alternatively, you can place your account on hold for 24 hours, 48 hours, 7 days or 6 weeks.

    Security

    Financial transactions between the members and Big Top Casino visitors are protected by the SSL-encryption technology (128-Bit). According to the operator, their payment processing system is quite sophisticated, and no problems have been recorded so far.

    Dormancy

    The casino has the right to close an inactive account or remove the funds from an account that has not been used for a certain time period. In some cases, the operator is even entitled to deactivate an account without stating the reason.

    There is no precise explanation on the site as to what constitutes a dormant account – it is simply stated that the players who have not placed their first deposit will have their real money and Bonus Bucks balance withdrawn from the account (this refers to the Bonus Bucks awarded in sign up and any winnings generated from the bonus cash). There are no references as to what will happen with inactive funded accounts or if maintenance fees will be deducted after a certain inactivity period.

    Promotions

    New Big Top casino member will be able to claim 10 Free Bonus Bucks on sign up, before even placing the first deposit. Bonus Bucks are actually special Big Top Casino currency which the players can collect via the casino’s short-term promotions, or simply by wagering on their favourite games. The Bonus Bucks can then be exchanged for real money or used for betting.

    The main advantage of Bonus Bucks is that they are free from wagering requirements; once collected that can be converted (conversion rates will be applied) and instantly withdrawn.

    One minor inconvenience is that Bonus Bucks cannot be used on all slots available at Big Top Bingo. Only the ones appropriately labelled can be played with BBs:

    • Wild Lion
    • Fluffy Friends
    • Deep Sea Dollars
    • Rainbow Phoenix
    • Dragon Warriors
    • Incan Beauty

    If, however, you download Bingo software, you will be able to use the BBs for purchasing bingo tickets. The conversion rate is determined by your status. Newbies are not able to exchange the BBS while those on higher membership levels can convert the BBs according to the following table:

    Bronze/Silver/Gold:

    • 50BB – £1
    • 100BB – £2.50
    • 200BB – £6.50
    • 500BB – £25

    Platinum/Diamond members can exchange their BBs at a significantly higher VIP conversion rate which will be provided by your dedicated account manager.

    The actual conversion process is extremely simple and all you need to do is log into your account, go to the cashier and select “Convert BBs to Cash” option. The maximum that can be converted per transaction is 500BB and after every conversion, the balance will return to zero. This means that if you have 130BB and you decide to convert 100BB, the remaining 30BB will be forfeit.

    After 30 days of inactivity, any remaining BBs will be automatically removed from your account.

    Up to 300BB can be claimed on your first 3 deposits and the qualifying amount is £30. The bonus is free from wagering requirements and winnings generated from the bonus money are paid out as BBs. All games are eligible, except for the progressive slots and games with Reel Bingo and Chilli Feature.

    Bingo players can win £1,400 cash prize in Big Top Casino 90-Ball and 75-ball bingo rooms every day or join weekly competitions and tourneys.

    Should you decide to download Big Top Casino software, the casino will award you £20, which will be loaded on your account as soon as you install the software and register. After that, the minimum deposit is £10.

    Bonus bucks big top casino

    Deposits

    Big Top only accepts deposits in GBP, and the casino cashier can be funded via MasterCard, Maestro, Visa, Visa Delta, Solo, Switch Cards, PayPal, and Neteller. Every time you place a deposit, a small cashback percentage will be added to your account, provided that your total BBs + real money balance is less than £5. The deposit processing time is instant, and the money will usually be available seconds after you approve the transaction. On rare occasions, it may take up to 15 minutes for the money to settle on your casino account. In case of any issues, try contacting your bank and approving the transaction that way. Alternatively, you can email [email protected]

    The deposits are held in the Quistclose Trust account that meets the UKGC legal and safety requirements. In other words, the players’ funds are protected and ready to be refunded in case of insolvency.

    Withdrawals

    The minimum withdrawal is £20 and if you want to request less than that, you will need to contact [email protected]

    To initiate the payout, click on the cashier tab and proceed according to the instructions. Players outside the UK who submitted deposits via MasterCard can request the funds to be directed to Visa, Solo, Switch, Neteller, or Maestro. If you select Neteller, the account registration details will have to be forwarded to [email protected]

    KYC Procedure

    Just like most online casinos, Big Top will carry out the standard KYC procedure and request a proof of your identity for any withdrawal that exceeds £1,500. Additional verifications will be performed if you want to withdraw via a method that’s different from the one used for your last deposit. Certain deposit or withdrawal amounts will also trigger additional authentication procedures.

    Under the circumstances, the following documents should be attached to your withdrawal request:

    • A copy of the credit card linked to the casino account, front and back
    • Proof of address, such as utility bill, bank statement
    • Copy of your driving licence or a passport

    All of these documents can be either scanned and emailed or faxed to 0203 100 5244

    The pending time is around 24 hours and once released, the funds will be settled in a up to 7 business days, depending on the selected method:

    • Payments released to MasterCard, Visa, Solo, Maestro, and Switch: 3-5 business days + processing time
    • Neteller: the money will be settled in 24 hours, otherwise the casino will 10% to your withdrawal.
    • Wire Transfers: between 5 and 7 business days

    It should be underlined that any incorrectly submitted details can prolong the processing time. The withdrawals are not limited, which indicates that even the progressive jackpots will be paid out in full.

    Customer Support

    Pretty much everything you need to know will be explained in detail under the Terms & Conditions or on Big Top Casino FAQ page which features the following sections:

    • Getting Started
    • Playing the Game
    • Banking
    • Neteller
    • Security

    If you are still not able to find what you are looking for, you can contact Big Top Casino English speaking customer support team. To talk to a representative, click on the live chat button, enter your personal details (name, username, and email address), and select the appropriate topic from the drop-down menu. Registered members should log into their account prior to contacting the client service representative.

    Self-exclusion can be requested over the phone:

    080 823 86051 – toll-free

    020 37941409 – landline

    Big Top Casino visitors who do not have an active account can send an email to [email protected]

    To inquire about taking a break and placing your account on a short-term hold (up to 6 weeks), get in touch with the representative via 24/7 live chat or send an email to [email protected]

    Questions with regards to the affiliate program should be forwarded to [email protected] Emails inquiries are usually addressed within 24 hours, while live chat questions will be responded almost instantly. The representatives are extremely efficient, and the entire conversation will be recorded so that you can print and file it.

    Finally, if you are a bingo or slot rookie, elaborate tutorials and rules are offered under the FAQ, Terms & Conditions, and Contact Us page. New bingo players will be particularly pleased with the Bingo Tutorial section, where the whole process is carefully laid out – from chat room decorum to bingo ticket purchasing procedure, winning patterns, and platform customization.

    Complaints

    Complaints can be submitted to [email protected] (with “Complaint” as the email subject), via chat, or phone. The customer support will acknowledge the issue in 24 hours and forward you the copy of the Complaints Policy (if requested).

    After the investigation, members who are not happy with the provided solution can go ahead and escalate the complaint to the Big Top Casino management team. The matter should be resolved in approximately 8 weeks, and the outcome will conclude the internal procedure.

    The next step is a dispute, handled by eCOGRA, the operator’s Alternative Dispute Resolution provider. The service is free of charge and the contact details, together with the link to the adjudication form, are provided by the customer support team.

    There is also an option to file a complaint via the European Dispute Resolution platform, while the players from outside the United Kingdom must turn to the Alderney Gambling Control Commission. Complaints Complaints can be submitted to [email protected] (with “Complaint” as the email subject), via chat, or phone. The customer support will acknowledge the issue in 24 hours and forward you the copy of the Complaints Policy (if requested).

    After the investigation, members who are not happy with the provided solution can go ahead and escalate the complaint to the Big Top Casino management team. The matter should be resolved in approximately 8 weeks, and the outcome will conclude the internal procedure. The next step is a dispute, handled by eCOGRA, the operator’s Alternative Dispute Resolution provider. The service is free of charge and the contact details, together with the link to the adjudication form, are provided by the customer support team.

    There is also an option to file a complaint via the European Dispute Resolution platform, while the players from outside the United Kingdom must turn to the Alderney Gambling Control Commission.

    Pros

    • 24/7 customer support team with multiple communication channels – email, phone, and live chat
    • Licensed by the UKGC, one of the highest regulatory authorities in the industry
    • Extensive bingo tutorial
    • Fast processing time
    • VIP memberships and Bonus Bucks loyalty program with bonus cash awarded on activity
    • Free bingo games
    • Up to 300 bonus cash on first three deposit and 10 no-deposit Bonus Cash on sign up

    Cons

    • An extremely long list of restricted territories
    • Restricted selection of games that can be played with Bonus Cash
    • Same BBs conversion rate for the Bronze, Silver, and Gold account holders
    • Every BBs conversion resets the balance to zero If unused, BBs will expire in 30 days
    • No casino and live dealer games
    big top slot

    Big Top Slot

    Big Top is also a video slot with a circus theme (clowns, monkeys.. everything circusy) on the Microgaming software platform.

    To play Big Top Slot you can check out any casino that has games from the Microgaming platform